Family and friends

If you have a friend or family member with hearing loss, your support is extremely important. The following strategies can help when communicating with people with hearing loss, making listening to conversations easier and reducing frustration for both of you.

Reduce background noise

• Reduce background noise by turning down the television or radio, turning off the dishwasher, fan etc.
• Move closer to the listener
• Try to have only one person speaking at a time in large groups, when possible

Make it easy to read your lips

• Do not cover your mouth or chew gum or food when speaking
• Reduce the distance between you and the listener. Look directly at the person when speaking
• Ensure conversation areas are well lit so the listener can watch facial expressions
• Avoid conversations in the car where it is difficult to hear between the front and back seats and read lips
• Have the listener's attention before you begin speaking

Speak naturally

• Speak at a normal conversational level avoiding loud, exaggerated speech
• Do not speak too quickly, pronounce your words clearly and allow the listener time to fully comprehend the conversation
• Rephrase a sentence rather than simply repeating it as some phrases are easier to lip read than others